End-User Computing
- Faculty
Faculty of Business Management and Social Sciences
- Version
Version 1 of 07.01.2025.
- Module identifier
22B1305
- Module level
Bachelor
- Language of instruction
English
- ECTS credit points and grading
5.0
- Module frequency
only summerterm
- Duration
1 semester
- Brief description
Office applications are of vital practical importance to support, automate and optimize decision making in business management. Modern office solutions offer advanced features to end users in order to extract, integrate, model, explore and visualise relevant information for management support. This end-user computing approach is currently reinforced by the technological trend of datafication, sensorification and automatization which turns many aspects of business activities into digital data assets. In order to realize this potential, this course introduces the essential concepts, tools and techniques of end-user computing for business management based on state-of-the-art applications.
- Teaching and learning outcomes
1. Conceptual foundations of end-user computing
2. End-user computing applications
3. Dashboards and decision support development
4. Data models and data management for end-user computing
5. Information visualisation and reporting
6. Design tools and concepts
7. Robotic process automation
8. Advanced topics
- Overall workload
The total workload for the module is 150 hours (see also "ECTS credit points and grading").
- Teaching and learning methods
Lecturer based learning Hours of workload Type of teaching Media implementation Concretization 60 Lecture Presence - Lecturer independent learning Hours of workload Type of teaching Media implementation Concretization 65 Preparation/follow-up for course work - 25 Exam preparation -
- Graded examination
- Homework / Assignment or
- Written examination or
- Portfolio exam
- Remark on the assessment methods
The portfolio exam covers 100 points and includes one written paper (HA) and one presentation (PR). HA is weighted by 70 points and PR is weighted by 30 points.
- Exam duration and scope
Written paper: approx. 15 pages plus appendix/attachment
Written examination: in accordance with the valid study regulationsWritten paper of the portfolio exam: approx. 10 pages plus appendix/attachment
Presentation of the portfolio exam: approx. 15-30 minutesThe requirements are specified in the respective lectures.
- Recommended prior knowledge
Basic knowledge of office software products is being expected.
- Knowledge Broadening
Students have knowledge of business information processing based on state-of-the-art standard software solutions.
- Knowledge deepening
Students are able to identify relevant application fields of end-user computing in order to enhance management processes.
- Knowledge Understanding
Students in the module will be able to develop concepts on how digitalization can be implemented and strategically integrated at different levels and functional areas of the company.
- Application and Transfer
Students are able to support basic business information processing tasks by use of modern end-user computing environments (e.g., for robotic process automation).
- Academic Innovation
Students are capable to understand and criticize model artifacts (e.g., data models and process models).
- Communication and Cooperation
Students are able to critically evaluate and communicate the business impact of modern standard software solutions for end-user computing.
- Academic Self-Conception / Professionalism
Students are able to use and deploy standard software applications to realise the potential of end-user computing for the practice of business management.
- Literature
Alexander M, Walkenbach J (2013) Excel Dashboards and Reports, 2nd ed., Indianapolis.
Czarnecki C, Fettke P (2022) Robotic Process Automation - Management, Technology, Applications. Berlin/Boston.
Duggirala P (2015): Dashboards for Excel - Deliver Critical Information and Insight at the Speed of a Click, New York.
Dumas M, La Rosa M, Mendling J, Reijers H (2018) Fundamentals of Business Process Management, 2nd ed., Berlin.
Few S (2012) Show me the numbers – Designing tables and graphs to enlighten, 2nd ed., Burlingame.
Guilmette A (2022) Workflow Automation with Microsoft Power Automate, 2nd ed., Birmingham.
Hess T (2022) Managing the Digital Transformation - A Guide to Successful Organizational Change, Wiesbaden.
Laudon KC, Laudon JP (2021) Management Information Systems – Managing the Digital Firm, 17th ed., Harlow.
Maslyuk D (2021) Analyzing Data with Microsoft Power BI, Hoboken.
Russo M, Ferrari A (2020) The Definitive Guide to DAX: Business intelligence with Microsoft Power BI, SQL Server Analysis Services, and Excel, 2nd ed., New York.
Silver B (2018) DMN Method & Style – Business Practitioner's Guide to Decision Modeling, 2nd. ed., Altadena.
- Linkage to other modules
The acquired competencies are helpful in other business management courses which deal with decision support and process management. Furthermore, the competencies are relevant to carry out practice-oriented bachelor theses, which require the design and optimization of business processes and/or the analysis of digital data.
- Applicability in study programs
- International Management
- International Management, B.A.
- Person responsible for the module
- Bensberg, Frank
- Teachers
- Bensberg, Frank